Psychology practitioners are well aware of the growing presence and importance of online reviews of health-care providers, featured on commercial sites such as Healthgrades.com, Yelp.com, Vitals.com, and Wellness.com. According to a 2019 survey by the group PatientPop*, 69.9% of respondents considered a provider’s positive online reputation to be very or extremely important in their decision to seek care from a certain practitioner.
While you have no control over what’s written about your practice on review sites, there are ways to lessen the impact of negative reviews and improve your online presence.
Experts recommend that practicing psychologists: