skip to main content
Resources for Practice

APA ensures psychologists have access to PPE through Amazon

Following talks between APA and Amazon leadership, Amazon quickly made resources available to all licensed psychologists.

Cite this
American Psychological Association. (2020, June 19). APA ensures psychologists have access to PPE through Amazon.

APA ensures psychologists have access to PPE through Amazon

In response to reports from psychologists that they could not purchase personal protective equipment (PPE) from Amazon, APA CEO Arthur C. Evans, Jr., PhD, wrote to Amazon founder and CEO Jeff Bezos (PDF, 56KB) to resolve the situation. Evans asked that psychologists be recognized as essential healthcare professionals and be able to purchase PPE through Amazon Business. Evans stated, “… clinical psychologists work in all healthcare treatment settings, directing and delivering the provision of essential mental health services including psychotherapy, psychological and neuropsychological testing, and health behavior assessment and intervention services. The work that psychologists do is critically important during the COVID-19 public health emergency.”

APA’s advocacy letter reiterated that in March, the U.S. Department of Homeland Security defined psychologists as “essential critical infrastructure workers” (PDF, 526KB) during the COVID-19 pandemic to promote community and national resilience.

APA’s chief advocacy officer, Katherine McGuire, and chief of professional practice, Jared Skillings, PhD, also met with Amazon senior leaders. Within 24 hours of that meeting, Amazon provided assurance that all licensed psychologists, including applied psychologists, would be able to purchase PPE and safety equipment through Amazon’s COVID-19 Supplies store. In addition, Amazon notified their registration team and customer service team to prepare for the psychologists who will apply.

Read Dr. Evans’ letter to Bezos thanking him for Amazon’s cooperation (PDF, 104KB).

How to purchase PPE from Amazon

Amazon issued the following guidance to assist clinical psychologists in purchasing PPE from the site:

Amazon Business has authorized clinical psychologists to be able to purchase from its priority access COVID-19 Supplies store. Although some inventory is limited, they have hundreds of items related to protective apparel (masks, gowns, face shields), disinfectants and hand sanitizer, and diagnostic equipment.

  • To create a free Amazon Business account (note: not a personal Amazon account) or to request access with your existing Amazon Business account, visit the Coronavirus Medical Supplies page and go to “Sign up”.
  • When the registration box asks for an optional Healthcare ID, enter your NPI number to help them validate your eligibility.
  • If you are having trouble ordering from the site, please contact Amazon Business Customer Service.

Purchasing PPE is key to psychologists safely resuming in-person services if/when they choose. APA is actively in talks with Amazon senior leaders about verification of nonlicensed psychologists to purchase PPE.

We would appreciate your feedback on any successes or challenges you may have purchasing PPE from Amazon. Please leave a comment below.