The COVID-19 pandemic has led to a rapid transition where meetings, conferences and psychological appointments are conducted virtually, by telephone, video and over the web.
But long before video teleconferencing was an option, psychologists and other health-care providers connected with patients over the telephone and provided support and intervention as needed. Years of research support the efficacy of providing psychological interventions over the telephone (Varker, Brand, Ward, Terhaag and Phelps, 2019).