The March 24, 2009 issue of our PracticeUpdate e-newsletter included guidance for psychologists about how to comply with the Rule. The article stimulated questions from psychologists about how the Rule affects practitioners involved with insurance company billing — specifically, balance billing for out-of-network services.
Practitioners who provide services and then bill patients later would be considered "creditors" under the Rules. Psychologists who are out-of-network with the patient's health insurance are generally allowed to "balance bill" or charge their patient later for the difference between the psychologist's rate and what the patient's explanation of benefits (EOB) indicates that the insurance will pay — typically a percentage of what the insurer identifies as the usual, customary and reasonable rate (UCR).
A practitioner sometimes does not know the co-pay amount or the UCR until he or she receives the EOB. In a balance billing situation, the practitioner will often collect a co-pay at the time of the visit, bill the insurer, and upon receiving the patient's EOB will bill the patient for whatever the insurer doesn't pay. In that way, the practitioner is billing the patient at a later date after the services have been rendered, and thereby becomes a "creditor" under the Rules.
By contrast, practitioners who are in-network usually are contractually obligated to accept the insurer's payment as payment in full and are prohibited from subsequently "balance billing" the patient. In those situations, there is no later billing that could make a practitioner a "creditor." Simply submitting a bill to the insurance company will not do so.
For more information, contact the Legal and Regulatory Affairs Department by e-mail or (202) 336-5886.
Please Note: Legal issues are complex and highly fact-specific and require legal expertise that cannot be provided by any single article. In addition, laws change over time and vary by jurisdiction. The information in this article should not be used as a substitute for obtaining personal legal advice and consultation prior to making decisions regarding individual circumstances.
UPDATED July 31, 2009